Understand disruption and strengthen your response

Operational resilience is the ability to continue delivering important activities through disruption and to adapt and recover when events occur. It connects the services an organisation values with the resources, controls and response arrangements supporting them.

Plans held separately from supplier records, risks and incident information can make it difficult to explain what a disruption would affect or whether improvements from exercises have been completed.

How does iGRCs support this work?

Understand important activities and dependencies

Organise records of the people, processes, assets, technology and third parties relevant to an important service or activity.

Connect prevention and recovery

Link risks with controls and recovery measures. Use assessments and supporting documents to review preparedness and the results of exercises.

Learn from events and tests

Capture disruption findings, incidents and actions. Bring the resulting evidence into later risk and

How does operational resilience differ from business continuity?

Business continuity concentrates on arrangements for continuing and recovering activities. Operational resilience considers the wider ability to deliver important services through disruption, including dependencies, prevention, response and learning. Continuity arrangements contribute to that wider view.

Which requirements are relevant?

Some financial organisations have specific service, impact tolerance and testing requirements. Others apply continuity standards or internal resilience criteria. Define the relevant scope for your organisation and confirm which platform configuration supports it.

Frequently asked questions

Can supplier reviews support resilience work?

Yes. Linking relevant supplier records, assessments and actions helps teams consider dependencies alongside the activities they support.

Does the platform run technical failover tests?

The GRC workflow records arrangements, assessments, findings and evidence. Any technical testing or failover function must be evaluated separately.

See iGRCs in action

Discuss your current process, the people involved and the evidence you need. We will demonstrate the relevant capabilities and explore an appropriate configuration.